Throwing someone at selling just because you think it is a walk in the park is the most irresponsible decision a business leader can make. In recent meetings, I have observed traditional styles of leadership where the expectation is to:
Hypothesis: Sales professionals these days should know about executing digital marketing because it is their way to get to door knock via smartphones, websites, emails, and social media.
Statistics around the web show that most sales personnel don’t have digital marketing skills or are novices at it, doing some training on their soft skills when it is a key element to fulfilling their sales jobs! We all know that a true sales hunter is not going to want to write blogs or create social media captions, videos, and graphics just because it is the new and fancy thing – they want to close deals, and rightly so.
This is why there are digital marketing experts, both on the creative and technology side of things but which department leads and which one follows? Most organizations have these two departments as rivals, creating a blame culture when things don’t go right!
Traditional teams don’t work in today’s rapidly changing environment with search everywhere optimization. Delays and conflicts will see your sales decline and this will result in losing market share to your competition.
Here are some guidelines on how to restructure and change the norm to gain optimal performance with sales and marketing teams – with one goal to increase sales revenue.
Technology has become the backbone or operating system for all businesses. With that said, if a CEO isn’t familiar with or able to get their heads around the fast-changing landscape be it with AI, LLM Technology, Search Everywhere Optimization, TikTok vs Instagram, etc well it is a lot to wrap one’s head around where to start, how to manage and when to interject with change. What steps should a CEO take to mitigate risks around losing market share, declining sales revenue and possibly losing the job as CEO!
Therefore the answer to the initial hypothesis is as follows:
In an ideal world, this would be perfect but the reality would dictate that sales and marketing personnel have very different personality types and skill sets. However, it is important to eliminate siloed teams with the objective of working towards one common vision, sales goals, and overall company profit objectives. If you are going to outsource the marketing expertise, the external consultant or marketing agency must have an interest in learning and working with the sales team because they are closest to the user, the market and what is going on with the competition.
Initiate an initial complimentary consultation with our senior strategic CMOs who will be able to guide you through where to begin and how to get up to speed with today’s digital marketing demands. We work closely with domestic companies in the USA and foreign companies wanting to grow in the USA.